It has been a pleasure dealing with Dean and the team at Triton Telecom. They initially came highly recommended, having installed a number of telephony systems in regional GP practices. That reputation was well deserved. I had no problems recommending them to my GP colleague who contacted me for advice on installing a new phone system for their surgery.
Just a quick note to say how efficient your company and technician was today in responding to our problems with our phone system. You knew exactly what to do and had us up and running again in good time. We’ll definitely will use you again!
We are a small GP surgery and have to watch our costs. We are delighted with the service Dean and the Triton Telecom team gave us. The installation was done at a time we wanted it and it went smoothly. The system Dean recommended is so simple to use. The staff love it and our patients are now able to get through to us. The mornings at our surgery were fairly fraught but we now have two receptionists answering during the peak times and the system allows us to give patient advice which we can change very simply. I would recommend Triton Telecom to any other GP as we anticipate the revised billing and extra lines will be cost neutral. We even leased the equipment so no big upfront lump sum either. Thank you!
I would just like to say a huge thank you to staff at Triton Telecom for making our office hours more pleasurable by recommending and installing a new phone system. We had struggled for nearly a year with bad signals on our mobiles and getting a telephone system installed that actually suited our needs. After a lot of stress and frustrating, disappointing advice from other companies, we finally found Triton Telecom who gave clear advice and understood our needs. They were easy to contact without being passed around to different extensions and it was a very personal service. I would highly recommend their efficient services.
Dear Dean, I wish to thank you for sending an engineer out to check my telephone lines which was not working and at short notice. Within 15 minutes he found the problem and sorted it. He saved me time and money. I would have no hesitation in recommending Triton Telecom to all my contacts because they are now my provider of choice. So, Dean thank you, for a professional job well done and excellent follow up and customer service.
Dear Dean, We would like to thank you for the phone system you recently installed for us at our offices. It has made a big difference to how we use our phone system, now it is easier to divert calls when needed and lookup contacts in our office directory. As always, when we recommend a reliable supplier to our clients it reflects well on ourselves - and I’d certainly recommend any business requiring telephony to speak to Triton. This is further reflected in the fact that we are actively working with you now with a number of our customers.
Dear Dean, Thank you for the work that you carried out in my office to install a wireless access point to improve Wi-Fi coverage across the suite of offices. The whole process, from your initial visit to scope the job to the post installation call to ensure that everything had been done to our satisfaction, went very smoothly. The Engineer who installed the access point was quick, polite and tidy in his work. The lady who booked the appointment and followed up with the post installation n call were efficient and friendly. In the two months or so since installation, the unit has performed well and has “done what it says on the tin”! Thank you again for a job well done. I would have no hesitation in recommending you for this type of work and you will be the first person I call when we need to expand our local network and telecoms.
Dear Dean Thanks for the speedy service you and your team provided me with. Your engineer was polite and courteous as well as resolving my connection issue very efficiently - thanks again
I recently contacted Dean for advice on phones and a tablet for my business. Triton Telecom were friendly and easy to deal with and came up with a really good deal for my business, taking away the headache of having to research the details myself. Their after-sales service is second to none and their technical support is outstanding. I will definitely recommend them every chance I get.
For the past year we’ve been having trouble with our office telephones as they would randomly go down. In order for the phones to work again we would have to reset them each time. Our telephony company didn’t give us any solutions to rectify this, so we decided to switch to another company. I approached Dean to see if his company, Triton Telecom, could help us solve this problem. Straight away he came up with a solution and within a few weeks we were up and running with an even better deal than what we had before, plus we had working phones again! His team even handled the switch over, which was especially useful as our current telephony company were not making it easy for us to switch. I would wholeheartedly recommend Triton Telecom’s services and look forward to our future business together.
Triton Telecom has been AMAZING at getting phone lines and broadband set up at our new office. From the initial quoting stage, installation of cables throughout the building (as it was an older building and required cabling throughout) and several site visits to assist with programming of phones, getting everything just how we want it, they’ve been fantastic. Customer care is second to none – nothing is too much trouble and everything was dealt with speedily, efficiently and without any fuss (which is exactly what we needed whilst trying to juggle everything else a new office opening entails). I highly recommend the team at Triton Telecom for all your communication needs.
The service we received from Triton Telecom has been second to none. They liaised with our previous telecoms provider and provided guidance on the router settings, which Virgin Media struggled with. Dean personally delivered the equipment to our home address which shows a caring attitude. The technical assistance and customer service since installation has been awesome. For any business looking to install or upgrade their telecoms infrastructure I have no hesitation in recommending Dean and the team at Triton Telecom. We are so pleased with the level of professionalism and service demonstrated and we look forward to developing our business relationship in the future. Thank you from us all at Kumari Hart!
"Dean Billington and Triton Telecom. They provided our lease line and VOIP switch. From start to finish, installed, in 4 weeks! Incredible. Dean delivered and configured our switch, to help us hit a deadline. That’s service! "
When It came time for me to look for equipment for WAITS, a Charity supporting women escaping Domestic Abuse, Dean took time to talk to me about what we needed and what our options were. Placing my order, I found the customer service friendly and professional, keeping me updated at every stage. As a result of finding the best solution for our Refuges we could rest assured that our residents were safe in our confidential accommodation. I would recommend Triton Telecom to businesses who are looking for state-of-the-art equipment from a company that cares and supports you to find the best solution for your needs. Marcia Lewinson, CEO, Women Acting in Today's Society