Triton Telecom is proud to announce its partnership with Grace Cares, a midlands based not-for-profit dedicated to supporting health and social care, the local community and stopping care equipment going to landfill. As part of its corporate social responsibility initiatives, Triton Telecom has chosen Grace Cares as its Charity of the Year and will be …
We are thrilled to announce that Triton Telecom was awarded the Customer Service Initiative of the Year 2023 at the Midlands Service Excellence Awards in March! This recognition is a testament to our team’s dedication to providing outstanding customer service and going above and beyond for our customers. Amazing customer service is essential to everyone …
UK businesses adjusted quickly to keep their operations running during the first national lockdown. Businesses achieved continuity at times by simply adapting their existing technology solutions and making use of free digital services wherever possible. But as we progress now into more permanent ways of working in a post-Covid landscape, businesses must adjust their technology …
Traditional analogue telephone lines are ceasing in 2025 and Triton Telecom wants to make sure you’re not caught out. We’ve put together a short video with our technical support, Ryan, to explain the ins and outs of the future of telephones. As a recap: Traditional analogue lines will be cut off by 2025, and …
Triton Telecom is proudly sponsoring the Digital Disruptor category for the Epic Future EPIC Awards taking place in September. EPIC Future are a charity that works to allow young people to embark on their business journeys with the knowledge and guidance they need to really make their mark on the world. Helping young entrepreneurs is …
As we came into the year 2022, one of Triton Telecom’s biggest goals was to give back to the community. Many people, unfortunately, find themselves in difficult situations, so we wanted to take on some difficulty ourselves and climb one of the biggest mountains in the UK! Support us as we take a break from …
Mobile phones form a vital part of our daily lives. Both for business and leisure, they are the go-to device for gathering information, asking for directions, searching for online purchases and making and receiving phone calls. Most people have a mobile in some capacity, whether it’s the latest smartphone or a more basic model that …
A business telephone system is much more than just phones for staff to make and receive calls. With the right attributes and services to enhance customer experience, the system can increase efficiency, productivity and even business performance. We have years of experience identifying business requirements and creating bespoke but cost-effective solutions. Our expert team will …
As businesses grow and develop, they usually need to adapt their communication services to function efficiently. Whether scaling up, downsizing or opening additional premises, the modern business needs to be able to react to change without compromising service. Historically, telephone systems have not always been as flexible or as simple as users would have liked. …
As we look forward to 2021 and how the communication services sector is evolving, one area has had a major focus and rapid change due to the challenges faced. The way businesses communicate with their customers is altering. Lockdowns have changed our lives, and traditional ways of transacting are being replaced with new tech-based methods. …