Business Call Recording
Safely store your important calls
with confidence
Our business call recording solution helps your company capture, manage, and securely store customer conversations with ease.
Call Recording Software
Our cloud-based call recording software provides a 90-day rolling archive of your calls, securely stored in a UK data centre. It offers seamless integration with leading cloud storage providers, allowing you to extend retention periods and manage your recordings efficiently. For the best performance when using our cloud-based systems, we recommend pairing your setup with our Business Broadband for fast, reliable connectivity.
Call Tracking Metrics
To help you better understand customer interactions, our call tracking metrics tools work alongside your call recordings. Gain valuable insights into call duration, frequency, and trends, allowing your team to improve efficiency, resolve issues faster, and deliver superior service. For full visibility across your communications, explore our Call Logging service. This is ideal for tracking and analysing every customer interaction.
PCI Compliance UK
For businesses operating in regulated industries, our business call recording platform provides full support for PCI compliance UK and financial regulations such as MIFID and MIFID II. We ensure that every recording meets the strictest data protection and compliance standards. Many businesses also integrate our Business VoIP phone systems with call recording to ensure secure, compliant communications across every customer interaction.
Our solution includes:
- Advanced search and retrieval
- 256-bit encryption
- Long-term, immutable storage
- Seamless payment platform integration
These features make our system the ideal choice for businesses that require secure, compliant, and high-quality business call recording capabilities. To learn more or see how it could work for your setup, contact us today.
How can we help you?
Call us today and not only will our team be eager to help, but you can receive a no obligation quote to see how we can improve your connectivity while saving your money